Commissioning digital inclusion
- Jul 29
- 1 min read
Updated: Aug 3

Friends of DLS (SCVO, Mohr Collective and Tara French Consulting) have published a new paper calling for change in how digital inclusion is commissioned in health and social care.
Based on their experience and insights delivering the National Digital Inclusion Programme “This exploratory work sought to understand how commissioning processes could better embed digital inclusion as a core element of service design and delivery, and to generate recommendations for more sustainable approaches in health and social care.”
The paper is likely to resonate for those with an interest in the digital inclusion work of Digital Lifelines.
You can find it on SCVO’s website How systems must change: exploring approaches to commissioning digital inclusion in health and social care.
For thoughts specifically on embedding digital inclusion and digital services for addiction support DLS published a policy makers report as part of the most recent evaluation: DLS Summary Report for Policymakers.



